Important Information Regarding COVID-19
UPDATED ON 5/11/20:
COVID-19 PLAN TO RESUME ROUTINE TREATMENT
Dear Valued Patients,
We hope that this letter finds you and your family in good health. We understand what a difficult time this has been for everyone, but we are so relieved that the “Stay at Home” measures have helped improve our community’s ability to control the spread of Covid-19. We have been making careful preparations to resume normal hours and routine care for our patients. We will begin a gradual increase in patient care on May 18th. We will be limiting patient to patient contact, with a reduction in the number of patients scheduled on a daily basis. Therefore, you may still receive a call from us to reschedule you to a safer appointment time. We have always been dedicated to strict infection control measures. In addition, we have ensured that we are following all new CDC, OSHA and ADA recommendations set forth to minimize the community transmission of Covid-19. As a result, you may notice changes in several of our protocols:
- All team members are screened daily for Covid-19 symptoms and fever. Team members are wearing additional PPE to meet the new recommendations.
- We are cleaning and disinfecting public areas after every patient, including door handles, chairs, counters and bathrooms.
- Our HVAC system uses an ultraviolet-C fixture to treat air that is circulated through our office. In addition, we use air filtration units is several areas.
- Prior to arrival and upon arrival, we are screening patients for travel and symptoms of infection (fever, cough, loss of taste, loss of smell and shortness of breath).
- We are asking patients to call from their car upon arrival (prior to entering the office). This allows our staff time to disinfect public areas, and limits your contact with another patient.
- We ask that patients wear masks when entering the office. Please wear your own mask, as we still have concerns about the supply of surgical masks.
- We have hand sanitizer provided at the front desk upon entry.
- We are taking temperature readings as part of the routine assessment of patients before performing dental procedures. The CDC defines a temperature of 100.4 degrees as a fever.
- We request that patients do not bring guests into the office, and that only one parent accompanies a child patient. While we usually love seeing siblings, we request that they do not accompany scheduled patients during this pandemic period.
- We are asking patients to rinse with an Iodine based rinse, that has been shown to reduce Covid-19 viral particles, before treatment begins.
- We are using additional intraoral suction or isolation methods, to limit aerosols.
Your oral health is of utmost importance to us, and we are ready to resume caring for you. However, we remain dedicated to your overall health and safety as well. Appointments will continue to be managed to allow for appropriate social distancing. We ask for your patience and understanding, as this may result in fewer scheduling options for certain types of appointments. We will make every effort to reschedule patients that have been inconvenienced, as soon as is possible. We sincerely appreciate your trust and loyalty, and we so look forward to seeing you again. We are happy to answer any questions you may have about the steps we are taking to keep you, and every patient, safe in our practice.
With much gratitude,
Kim Pryzgoda, DDS, PA
ADDITIONAL COVID-19(CORONAVIRUS) INFORMATION:
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.
Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links:
- Prevention: View CDC Guidelines
- Symptoms: View Information from the CDC
- Steps When Sick: View the Steps